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KMID : 0897520200250010019
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Journal of Korean Association of Social Psychiatry
2020 Volume.25 No. 1 p.19 ~ p.25
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Korean Psychiatrists’ Usage pattern of Electronic Communication and Social Media for its Application to Develop Guideline
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Jo Min-Ho
Lee Won-Hye
Hwang Tae-Yeon
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Abstract
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Objectives : The use of social media and other web services is increasing, and it is affecting doctor-patient relationships at the clinical situation. Under these circumstances, this research was conducted to investigate the Korean psychiatrists’ usage of social media, electronic communication with patients and colleagues and to develop guidelines to prevent possible negative effects.
Methods : The questionnaire included e-mail or text messaging with patients or others, social media usage and privacy restrictions, and the need for guidelines for online communication with patients. The questionnaire was distributed through
on-off line to psychiatrists and a total of 243 replies questionnaires were collected. Descriptive statistical analysis was
conducted on the questions and additionally, non-parametric tests were conducted to analyze differences in age, career,
and type of work for questionnaire questions.
Results : 31.3% of the respondents communicated with patients via e-mail, and only 5.3 percent of them received written consent. 39.1% of the respondents reported that they communicate with patients via text messages. 26.7% of the them were searching for patients' personal information on the Internet. Before psychiatric interview, while 51.0% of respondents
were posting online, 20.5% did not restrict access to personal information at all. Restrictions on personal information access differed by age group. 83.5% of the respondents reported that they need guidelines on online communication with
patients.
Conclusion : This study shows that psychiatrists in Korea are not so much using email and social media while they are communicating with their patients in the clinical setting even though they are observing the patients’ demands are increasing. Many psychiatrists agreed to develop and follow the guideline for the electronic communication and social media usage with patients and colleagues, which include privacy and personal data protection, medical information provision and transfer.
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KEYWORD
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Psychiatrists, · Social media, Social networking, Email , Guideline
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